Beautiful evening sports fans. I received my ES Cable yesterday. I loaded the software from the zip and setup the com port to com2 via Windows device manager. I got the handbox to connect and began the upload of the firmware. I received a "Hex too large error" and then a firmware failed to upload message. Today the handbox won't post. I read about the internal battery and remembered that the mount hasn't really been used, however is 2 years old. I opened the keypad and found the cr1220 battery which meters at 1.6 volts. I'm heading out tomorrow for a fresh battery hoping that might fix the failure to post issue. Reached out to ES as backup. Has anyone "Bricked a handbox" of received the hex too large error? Thank you in advance.
Ron
I believe the only thing the battery does is keep your data stored such as your coordinates and the time. It would have no bearing on a firmware update.
I also had problems updating the firmware and your error message sounds familiar. I do remember that I was getting a few weird error messages that made no sense to me. Someone had told me to select COM4 in the Flash Utility under "Connected to Port". I didn't do that at first because device manager was showing my port as COM1... so I kept trying to flash through COM1. After many failures and screwing around with a lot of settings, I decided to try to set it to COM4... what did I have to lose at that point? It turns out that setting it to COM4 worked seamlessly.
Why device manager shows a different port, I don't know. Or, why COM4 seems to work regardless, I don't know. I'd give that a try.
Patrick