Is there a prize for the saddest story here?
I ordered from OPT my SVX080T-3SV + Reducer combo in the late December 2018.
I received the OTA, motorized the focuser but I'm still waiting for the reducer to use it at 360mm FL as I'd planned.
I'm in touch with OPT but I'm feeling that the they're handling this in a too relaxing way for a case in which a customer is waiting since an year; after a week since I say them that SV declared the item discontinued they're still wondering what will happen to existing orders..
Fortunatly I contact directly SV late last week and they told me that pending orders will be complete, and this made me less alarmed (also proved me that should be not that difficult for OPT to get information from SV).
Anyway, to be more safer, can someone please PM me the email addresses of the two OPT guys with good reference above? I will let pass some days to see if something moves but If I would have to contact OPT again I will try to put them in CC, maybe it could help..
Edit: Just got news from OPT, seems something is moving at the end (still not have a lead time but they're working on it)
Edited by VuurEnVlam, 21 November 2019 - 11:26 AM.