So I purchased a polemaster for my Sky-watcher EQ6R Pro back in July. When I first purchased it everything worked great. The last 2 times that I have tried to use it the application for polemaster is either super laggy or if I manage to get to the final step of polar alignment, I cant get the red square on top of the green square. Does QHYCCD offer updates? Ive been to their website with no luck. I even tried to email them but that was a fruitless effort. Can anyone help me out. was running polemaster 22.214.171.124 and that failed me, so I found polemaster 1.3.4 and that was still no help.
Polemaster software not working
Posted 11 January 2019 - 08:58 PM
When you say you can't get the red square on top of the green square, is it cause it's constantly moving around? If so, that's likely due to your seeing conditions at the time.
As for being laggy, might try a power USB hub, my USB port wasn't delivering enough power to power the camera and caused me issues.
Edited by zach540, 11 January 2019 - 08:59 PM.
Posted 11 January 2019 - 09:10 PM
Gotta agree with Zach. If the red and green marks are jumping, it's most likely, due to seeing. I simply use the best average I can achieve and leave it at that. To be honest, Polemaster has been the most trouble free of any software I've installed. I am constantly amazed that it works every time, considering all the other problems I encounter.....
As far as slow response, have you completely shut down and restarted your laptop or other device? Or shut down the application? I find that often corrects all sorts of issues. Can't imagine you'd need a powered hub as it worked before for you. I just plug the cable into a 2.0 port of my cheap laptop.
Edited by PAdennis812, 11 January 2019 - 09:43 PM.
Posted 11 January 2019 - 11:49 PM
As far as getting the red and green to line up, as I would move the mount in dec or RA, the two of them would never get closer or farther apart. They would just move in unison with each other. So much so that I would lose Polaris completely from the screen trying to get them to line up on top of each other.
Yes I would totally agree. Every other time I have used the polemaster, it had worked flawlessly. Like its almost too easy to use.
Posted 12 January 2019 - 12:21 AM
It appears there are some known issues. If you are using a laptop, try plugging into AC power (i.e. not running on battery). Mine works fine when plugged in but when running on battery it runs at about 3 frames per minute. Here is a link to some possible fixes. It appears to be a USB power issue. Hopefully QHY will fix this in software and release an update. http://en.coolccd.co...hp?topic=6665.0
Posted 12 January 2019 - 06:59 PM