I live in Florida and have ordered from them and got my package in less than 3 days. These guys as well as ZWO and agenastro have really really fast shipping and great customer service. Every other site I use it takes more than a week to get anything. Most of these places are not even that far from my location. But its hilarious that places across the ocean in international locations can be so quick.

Teleskop service
#26
Posted 12 February 2019 - 01:48 PM
#27
Posted 12 February 2019 - 01:59 PM
#28
Posted 12 February 2019 - 02:26 PM
Did you just pay the price plus shipping or were there any fees or duty added when it passes through customs?
#29
Posted 12 February 2019 - 02:39 PM
#30
Posted 12 February 2019 - 02:48 PM
Thanks! I'm looking at the Skywatcher AZ5 mount. It's not available in the US.
#31
Posted 12 February 2019 - 02:57 PM
Bought my scope and accessories at TS and an accessory return was handled very quick and easy.
#32
Posted 12 February 2019 - 04:33 PM
I still havent heard from them, after almost two weeks.
So I will place my order elsewhere, if I can find a Riccardo reducer.
Arne
#33
Posted 12 February 2019 - 05:33 PM
- psandelle likes this
#34
Posted 12 February 2019 - 11:26 PM
I've bought from them. They're very responsive, anything gets missed they're fast with emails and take care of everything. Shipping and all for an imported item from another country to USA is quite reasonable on the costs. And they take Paypal/CC without any hassle overseas. I would highly recommend them. They make custom stuff too and it's fantastic.
Very best,
What can you tell me about the custom stuff? I am thinking about having them construct a Newtonian optical tube for me. I would like to select exact mirror, mirror cell, tube, spider, focuser, etc, etc. from their listed parts and have them build exactly what I want. Or will they only do minor substitutions on their listed catalog products?
Dana
#35
Posted 13 February 2019 - 02:47 AM
In the US duties on optics are different than other items, not sure what the current cost is tho..
If you call US customs they should be able to give you the rates, just may take time to get a response from them.
- NYJohn S likes this
#36
Posted 13 February 2019 - 04:20 AM
I have ordered several times from them and once payed the shop a visit. They spend about 1 hour with me, explaining several items, possibilities and even convincing me my telescope was good enough and I shouldn't buy a new one from them!
Fast deliveries, good prices and a big stock, I buy almost all my stuff there.
#37
Posted 13 February 2019 - 02:13 PM
I ordered an obscure part for an no longer available Giro-3 mount. They had to scoure the warehouse to find it. Great effort on there part...but it took about 2-3 weeks to get it here. Part of that was my impatient nature
DHL was the other
I don't recall paying any type of duty tax or fee
All in all very good service
I ordered an obscure part for an no longer available Giro-3 mount. They had to scoure the warehouse to find it. Great effort on there part...but it too about 2-3 weeks to get it here. Part of that was my impatient nature
DHL was the other
I don't recall paying any type of duty tax or fee
All in all very good service
Weird never copyed my own post befor.hmmmm
Edited by buddy ny, 13 February 2019 - 02:16 PM.
#38
Posted 17 February 2019 - 06:33 AM
- danielguo likes this