I recently purchased a used Takahashi CN-212. The seller confirmed that he will ship insured. When I received the telescope it was broken where the finder attaches to the OTA. My guess is that there was an impact which the finder took and ended up pushing the aluminum casting in. I don't believe the packaging was sufficient. The OTA was wrapped in a bubble wrap and there wasn't much room around the OTA. No foam ether - just a couple of cardboard sheets. I found a 2 inch piece of aluminum inside the OTA. I removed the broken piece and inspected the primary. At first glance, it looks okay but I will have to look closer. I am also not sure if there is any damage to the lining inside the OTA.
Here is what the damage looks liker:
To be able to claim insurance, I need to be able to provide a repair estimate or somehow put a value behind the damage. Since CN-212 is not being manufactured anymore, repairing may not be an option. I am discussing this with Takahashi. I guess one option would be to buy another used OTA and sell this one off as is - if someone is willing to use the telescope without the finder. Given that this telescope sells for around USD 2800 - USD 3200 in excellent condition, any idea on how much would be worth broken?
One more option would be to ask for full refund and return shipping. Not sure if that will be the best option given the overhead of shipping costs. This telescope was shipped from outside the US.