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issues with SkyFi III using COM2TCP

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#1 sandconp

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Posted 22 March 2019 - 05:12 PM

I was was out last night testing my SkyFi III with my laptop using Stellarium and Starry Night Pro attempting to use a Wireless Connection using the Astro Geeks program COM2TCP. I originally thought it was the SkyFi III device but now I believe there is some kind of bug (don't know where the bug is maybe COM2TCP). So I start up COM2TCP and I get the right green light which means it connected to the IP Port 4030. I then start up Starry Night or Stellarium and I connect just fine using one of my available COM Ports. I do a few successful slews to some objects and it works fine. But after a few times, either Starry Night or Stellarium can no longer slew to objects and the programs hang. I then go out to COM2TCP and the left green light is off which means the connection has been severed to the COM Port. I then go into Drivers and I see that the COM port no longer exists ! I try to restart COM2TCP but it no longer lists the COM port for me to choose from. A reboot of my PC seems to solve the problem but if I try it again, the connection drops in COM2TCP after a few slews.

 

So I am not sure where the problem is? Do I need to open a problem with Astro Geeks in regards to COM2TCP?

 

I tired Sky Safari Pro using SkyFi III on my IPAD using a wireless connection and everything works great so I don't believe this is a SkyFi III issue but either a PC issue or COM2TCP. I also did a 'wired' connection directly from my laptop USB port to the hand control using the Prolific Drivers and it also works fine but I would prefer to use a wireless solution which is why I bought the COM2TCP program. 


Edited by sandconp, 22 March 2019 - 05:15 PM.


#2 ssantia

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Posted 22 March 2019 - 05:53 PM

This is how I got my SkyFi working with Starry Night on Windows 10:

https://support.simu...SkyFi-Windows- 

 

Sam



#3 Michael_Swanson

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Posted 23 March 2019 - 02:34 AM

Just post here and I'm sure Andre or Ray will help you out:

https://ca.groups.ya...ations/messages

 

Best regards,
Mike Swanson
Author of "The NexStar User's Guide II"
Author of "The NexStar User's Guide"
Author of "NexStar Observer List"
https://www.NexStarSite.com



#4 sandconp

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Posted 23 March 2019 - 11:28 AM

I am working Ray at Astrogeeks to try and help me troubleshoot the problem.  It’s not that I don’t get s connection it’s when I start to slew around is when the COM ports drop.  I am also working with Simulation Curriculum to see it it’s related to the SkyFI III device.



#5 sandconp

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Posted 06 April 2019 - 03:23 PM

 I did some more research and solved the problem. There is a Power Save mode within the WiFI card and I un-checked the option ‘Allow the computer to turn off this device to save power’. The WIFI signal was being dropped with the option turned on.



#6 Noah4x4

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Posted 07 April 2019 - 01:11 AM

Battery savers are a common problem, particularly with Android tablets. Inactivity between controller device and scope such as when pausing to look through an eyepiece means these kick in and cause a disconnect. They typically get loaded with operating system upgrades and bloatware as vendors employ them so they can claim greater battery longevity. 




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