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imppg failed during an hour of work.

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#1 solarGain

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Posted 17 April 2019 - 09:38 AM

imppg on a win10 pro setup.

The program failed mid work stream and a persistent pop-up shows the "error". 

I have done a series of restarts but this doesn't improve my position.

I did a fresh download and I have the most upto date version but still the error message.

It's a great piece of sw and very intuitive to use. 

 

I'll put my handup and say I am not much good with windows, and may have forgotten how to interrogate the sw.

No incompatibilities come up and no 'earlier versions' program testing helps in win10.

 

I am at a loss both with the sw and with my own inabilities.

has anyone got the same problem?

 

John

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#2 Thaeland

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Posted 17 April 2019 - 09:55 AM

From the error you're getting I suggest you go into your power settings and disable all the sleep modes. Specifically the hard drive but I would disable everything related to power savings. It looks like your hard drive may be going to sleep and it's taking too long to spin back up causing the error....

Jon

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Edited by Thaeland, 17 April 2019 - 09:58 AM.


#3 solarGain

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Posted 17 April 2019 - 10:24 AM

Jon Hi. 

Thanks for responding...I have sorted it out in the interim.

Human error on my part, I am working on 3 computers ( win on macs) the progamme is on two of them. I got mixed up with another piece of sw. foreheadslap.gif

John


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