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Novice eBay question: how safe is it to buy big ticket items (CPC 1100 EdgeHD) on it?

Celestron equipment
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21 replies to this topic

#1 SimonIRE

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Posted 26 April 2019 - 03:08 AM

Dear All, 

Quick easy question. By chance, I found the exact scope I am looking to buy (CPC 1100 EdgeHD) on eBay. It says its new but the box seal is broken. I have requested photos. Its being sold at 90% its retail price. i have never used eBay before. How safe is it to buy such an item on eBay? 

 

Many thanks for your input. 

 

Best, 

Simon



#2 tonyt

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Posted 26 April 2019 - 03:18 AM

If the seller has better than 99% rating after many sales and you pay with paypal you should be fine.



#3 SimonIRE

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Posted 26 April 2019 - 03:24 AM

If the seller has better than 99% rating after many sales and you pay with paypal you should be fine.

Feedback is 100% over past 12 months with 53 sales in that time.



#4 Jon Isaacs

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Posted 26 April 2019 - 03:42 AM

Does it come with the warranty? Does the seller offer full return is you're not satisfied?

 

90% is nearly full price.  I wouldn't do it to save 10%. It's eBay.. misrepresentation, dishonesty are part of the picture.

 

Jon


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#5 SimonIRE

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Posted 26 April 2019 - 03:51 AM

The added spanner in the works is that this scope is not available in the UK for another 4-5 months based on stocks and a waiting list. I was tinkering with the idea of getting the CPC 9.25 EdgeHD (a expert I know cautioned me about the portability of the 1100 and felt I would be very very happy with the 9.25). Then this came up this morning and it had me spinning on my "almost decision" to go with the 9.25. The idea of the slightly smaller scope to get around with, plus buying from a reputable dealer here is also very attractive. But that extra 1.75 inches........as someone else has put it....its aperture fever. 



#6 sg6

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Posted 26 April 2019 - 04:10 AM

What else has the seller sold?

Sometimes you find that a person/shop that specialises in dolls clothing suddenly has a scope for sale. Somehow people fail to think that this is odd. grin.gif grin.gif



#7 SimonIRE

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Posted 26 April 2019 - 04:15 AM

Mainly electronic goods. It looks legit, but I also find dealing with an telescope specialist whom I can return to with questions very reassuring. 


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#8 ngc7319_20

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Posted 26 April 2019 - 04:40 AM

Would it be possible for you to visit the seller and look at it before buying?


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#9 SimonIRE

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Posted 26 April 2019 - 05:07 AM

The seller has sent me this following enquiry about the items history


“Good morning

This item is an item sold originally through Amazon but it was returned and officially classified as open box. However, from what I can see, it was never opened because the packaging is still sealed with polyurethane cables which I believe were there from factory but it s also possibly that they could have been repackaged. Either way the notes were that the item is in new condition so I suspect it was never opened as is often the case with an item like this where the buyer doesn t want to risk a return being refused and because this is a large item as well.

Let me know if you need anything else“

#10 junomike

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Posted 26 April 2019 - 06:24 AM

The seller has sent me this following enquiry about the items history


“Good morning

This item is an item sold originally through Amazon but it was returned and officially classified as open box. However, from what I can see, it was never opened because the packaging is still sealed with polyurethane cables which I believe were there from factory but it s also possibly that they could have been repackaged. Either way the notes were that the item is in new condition so I suspect it was never opened as is often the case with an item like this where the buyer doesn t want to risk a return being refused and because this is a large item as well.

Let me know if you need anything else“

I would pass for a few reasons.

How can they have an open box, yet have no stock? Unless they are an overflow for returns.

Returns are usually for a decent reason and IMO 90% isn't worth it.

I'm not saying that all returns (or any) have issues/problems but for 10% you can get a new one that YOU have the option of returning.


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#11 tonyt

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Posted 26 April 2019 - 06:52 AM

You do need to be quite fit and strong to enjoy owning the larger CPC fork mounts. The Evolution 9.25 is a nice visual setup for the rest of us.


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#12 SimonIRE

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Posted 26 April 2019 - 07:00 AM

Dear All,
Thanks for this. I think you’ve told me what I probably already knew. Thanks for talking sense! How quickly a fool and his money can be parted....
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#13 MalVeauX

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Posted 26 April 2019 - 07:57 AM

Pass.

 

Don't buy it from the cheapest source.

 

Buy it from somewhere that you can literally return it with no questions asked without a hassle. If that's not an option, don't buy it.

 

Very best,


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#14 Vondragonnoggin

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Posted 26 April 2019 - 08:05 AM

As to your original question - it’s safe to buy big ticket items from eBay provided you know how to look at ratings, number of sales, and reputable sellers other outlets.

 

For instance - Adorama, High Point Scientific, APM, Agena Astro all have eBay store fronts. They also have a high volume of sales with great seller ratings. They also have regular websites you can purchase from.

 

There are individual sellers for used equipment I might purchase from if the seller rating was a 100 and they had a return policy and recent sales and accepted PayPal.

 

Ive bought quite a few high dollar items from eBay, but you have to do further research on the seller.

 

I would only buy from a seller with less than 100 rating if it was still higher than a 98 and sales would have to exceed 15,000. Always some that will complain, but the high volume with still high rating near 100 gives a better chance I’ll be satisfied 



#15 bmurphy495

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Posted 26 April 2019 - 08:13 AM

I have a 9.25 Evo. It's a great visual scope. I wouldn't wast any money on an Edge version unless you are getting it on a equatorial mount. At best a fork mount will be ok for live video or planetary imaging and all but the most discerning visual observer will be blissfully unaware of the difference. 

 

B



#16 vdog

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Posted 26 April 2019 - 08:28 AM

For instance - Adorama, High Point Scientific, APM, Agena Astro all have eBay store fronts. They also have a high volume of sales with great seller ratings. They also have regular websites you can purchase from.

Good point.  And sometimes you can buy an item from these vendors at a cheaper price on ebay than what they are listing it for on their own website.

 

I've bought a lot of accessories on ebay, including EPs, from individual and foreign sellers, with no issues (other than long waits on stuff coming from China).  I don't think I'd buy a big ticket item with multiple moving parts on either ebay or Amazon unless it was a storefront for a reputable astronomy vendor.


Edited by vdog, 26 April 2019 - 08:29 AM.


#17 junomike

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Posted 26 April 2019 - 11:42 AM

My point is "open box" items are usually (but not always) returns and for someone take the time/bother  to return such a large item would IMO warrant a large enough issue that 10% saving is

no where near enough.  YMMV


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#18 Tank

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Posted 01 May 2019 - 10:04 PM

Paypal Dont do family friend option

shipping make sure tracking

10% savings for a used or damaged box isnt much Celeston will have similar sales for brand new

tough call

if your able to return then i would maybe consider



#19 trapdoor2

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Posted 02 May 2019 - 11:49 AM

Paypal has quite a bit of buyer protection built in. Basically 'no questions asked' returns...which is a thorn in many a sellers side. Very common to hear horror stories of selling an item to have the transaction voided by Paypal and the item returned in bits and pieces.

 

So, Paypal is the buyer's friend. I've used them on ebay since their inception.

 

I would not "start" using ebay on a high-ticket item. I've bought a number of them...but I've been a member 21 yrs (omg...).



#20 Starkid2u

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Posted 02 May 2019 - 12:23 PM

As they use to say, "You pays yo' monies and you takes yo' chances". Not a chance I would take. Pay the full amount from a reputable dealer and get your peace of mind.

 

STARKID2U



#21 nimitz69

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Posted 03 May 2019 - 04:52 PM

I recently bought an ‘open box’ manual EQ Orion mount/tripod that was an Amazon return.  It was offered at 65% of regular price & when it arrived, except for the fact that the outside box had obviously been open, the item had not been touched & everything was in its original packaging.  As someone said, someone didn’t want to risk the return not being accepted so they did not remove anything after opening it.    However, I doubt I would have bought it if it was only 90% of retail ...



#22 Mbinoc

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Posted 03 May 2019 - 05:50 PM

As a seller and a buyer myself on ebay, this is how I feel.

 

For a buyer I feel purchases are very safe now a days on the buyers end. What you need to do before any purchases are made is look at the sellers rating and come up with a number you are comfortable with.

 

I first started out on ebay as a buyer, and used to purchase items from sellers who have 98% positive feedback or higher.

 

I later started selling a few items, and found out all the details good sellers need to jump though to maintain a "Top Rated: Seller with highest buyer rating"

 

As a buyer if you purchase a item from a top rated seller, you most often can return it, but read the fine print of each purchase.(Some sellers offer free returns, others do not). If a case gets open because the item is defective, damaged in shipping, or not as described, you the buyer are going to win the dispute .Good sellers will also insure high dollar items, as they have that option though the shipping companies.

 

Most sellers with succesful accounts are going to want to protect there rating above anything else, and will make sure to keep you the buyer happy.

 

There are lots of good sellers out there, and e-bay provides the buyer with the tools to find them. As a buyer I somtimes I pay a few bucks more to select the seller with the higher rating,

 

I have always purchased Items from sellers with a high percentage of positive feedback and who also have over 100 sales in the last year, and never had a problem.

 

If you want to weed things out even futher buy from a seller who has 100% positive feedback, as this means they place customer service first.

 

As a buyer I would also pass on just a 10% savings, but you could always send the seller a lower offer by ebay messages, and they might accept.

 

As a Seller I have accepted many offers, even though I do not list it as a option. For me it all depends on how long I have had the item, how many watchers it has, and how eager I am to sell it.


Edited by Mbinoc, 03 May 2019 - 06:19 PM.



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