Is anyone having a problem with the temperature readout from their cooled QSI camera? I posted about this problem in December, and finally sent my QSI 683wsg back to the UK to be checked out. The problem was that as soon as I powered the camera on, it reported a very low temperature, such as -40.7 C, which is obviously wrong.
QSI found after extensive testing that the camera hardware is working properly. But to their surprise, when they operated the camera with Maxim DL (ASCOM), the problem still occurred.
Furthermore, they tried two new cameras from stock and see the same problem.
Their first response was to suspect software changes, such as in ASCOM, and asked if I'd made any software changes. However, I operated the camera with TheSkyX Pro and their X2 driver (doesn't use ASCOM) when I got the faulty temperature readings. So two separate software packages/drivers have the problem, which makes me wonder if it's a firmware issue (or some Windows Update issue).
Somewhere along the line I updated to the latest QSI firmware 7.1.1. Unfortunately I don't remember when. But I first noticed the problem December 20, 2018,and it was fine the day before. But this would suggest that other QSI users might experience this problem.
Do you see this problem on your QSI body, and what is your firmware version? (QSI is of course continuing to debug this from their end.)
Edited by Ralph Paonessa, 21 May 2019 - 06:17 PM.