To follow up on this, Celestron was having issues with online inquiries. I sent my mount to them and below is what they repaired. They received my mount on Monday and I had it back by Thursday, sweet!
• Replaced Motor control board
• Adjusted Azm motor
• Cleaned and re-greased gears
• Flashed Hand control and Motor control
• Completed go-to testing
• Completed mechanical testing
• Tested all functions
Any idea on why the motor controller board failed?