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Is Celestron out of business?

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26 replies to this topic

#26 B l a k S t a r

B l a k S t a r

    Viking 1

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  • Posts: 789
  • Joined: 02 Dec 2017
  • Loc: Ottawa, Ontario, Canada

Posted 17 September 2019 - 02:02 PM

To follow up on this, Celestron was having issues with online inquiries.  I sent my mount to them and below is what they repaired.  They received my mount on Monday and I had it back by Thursday, sweet!  

 

• Replaced Motor control board
• Adjusted Azm motor
• Cleaned and re-greased gears
• Flashed Hand control and Motor control
• Completed go-to testing
• Completed mechanical testing
• Tested all functions

Any idea on why the motor controller board failed?



#27 flopinator2000

flopinator2000

    Lift Off

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  • Posts: 20
  • Joined: 11 Sep 2018
  • Loc: Oak Ridge, NJ

Posted 17 September 2019 - 10:27 PM

I asked, still waiting for a response.
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