I have a Nexstar 8SE (10 months old) and a new Wedge. When mounted on the wedge set for 33.5 latitude (56.5 deg tilt), the mount will only rotate about 240 degrees. When I put it flat on the ground or on the tripod without the wedge, it goes round and round with no issue. I've checked and cleared the cord wrap setting but I would expect it would give the same result when flat even if the cord wrap stop was enabled...and it wouldn't be a 120 deg gap. Also, the motor sounds like it is straining when on the wedge but sounds OK when flat.
Do I need to send it in for warranty repair? Or is this expected? Perhaps I missed a setting somewhere.
To clarify, the scope can move in the 'Green' area only. It points a little to the left at the top and will point to the ground and a little past. It will not enter the 'Red' area.