Hi everyone, I just ordered a 10” SW dob online from Focus Scientific, an Ottawa based telescope store and they seem like a really nice bunch.
However, due to the price and size of the scope they don’t offer refunds for it, so I’m just a little bit nervous. Additionally, the scope is currently out of stock, so they’re ordering one, after a down payment of ~20%.
Still, they seem really nice as they contacted me to tell me about shipping charges and the stock issues, and were really up-front and honest about it.
It’s just the no-return part that scares me a little, so I’m just wondering how often it is that scopes do get damaged through shipping (within Canada, so no international)?
And can anyone share their shipping experience with Focus Scientific please?