A quick plea for assistance please...
CGEM with Nexstar.
The left and down arrow direction buttons have both, suddenly, stopped working.
The handbox still responds correctly to software commands so the mount/handset still works.
Is this a known problem?
Is it likely to be hardware or firmware?
I've removed the rubber keypad/button instert and cleaned the contacts. I can't see any dirt on the actual circuit board.
Any help appreciated!