Over in the Double-Stars Forum I got word that Haas' "Double Stars for Small Telescopes" is now for sale. Great! I didn't hesitate and immediately went to purchase it. Unfortunately, when the moment comes to checkout with Paypal, there is an error: "There has been an error processing your request", which shows the logo of "Magenta Enterprises". This happened last night and today on both Chrome and Firefox, and on two different computers.
I figured maybe if I register a new account, I'll be able to buy the book, but no. I cannot even register. Clicking "Submit" at the end of the registration process leads me back to the "login" or "register" page, with no error or confirmation.
I then tried their "Contact us" form. Filled in the required fields, wrote out a description of what I'm trying to do and where it fails, clicked submit, and.......no dice! Brought me right back to where I started - blank fields in the "Contact us". No indication of an error with the form, no confirmation of success in submitting the form.
So now I'm here, because not only can I not buy from their site, but I cannot even tell them that I cannot buy from their site. Hopefully someone at S&T will see this.
This is definitely not a problem with what I'm doing. I've been a sysadmin for 20 years and have actually been responsible for a couple of e-commerce sites in my time. This is probably the worst case I've ever seen in an e-commerce site that is supposed to be operational. They should probably just be selling from Amazon at this point.
All I want is "Double Stars for Small Telescopes"!