So I'm writing this wondering what my options are and hoping the collective experience and wisdom on this forum can help me out.
I very recently purchased a classic orange tube C8 here on CN classifieds, that was shipped to me via UPS. As I've often read and now experienced, it looks like UPS totally mistreated this package. The owner sent the C8 and related pieces unfortunately in a rather flimsy box and attempted to pad the C8 with thick foam. I also believe that the diagonal and EP were loaded into the VB for shipping. The whole thing was taped up securely with some extra bags and padding thrown in - but still the box was flimsy and thin walled - the type of box whose walls shift depending on how it is grabbed.
When I received the package, I was amazed at how light it was. I got a little sick when I heard the sound of something sliding as I hoisted the box up and swung around with it.
Upon opening the box, and pulling the scope up, my horror and disappointment where realized. The inside of the tube had bits of broken glass laying in the tube, close to the corrector. The secondary mirror was sitting in the tube. Close inspection of the primary showed it to be in pretty good shape except for approximately 3 edge chips where I assume the secondary had slammed into it. The owner seemed to have shipped the scope with the original diagonal and kellner EP loaded up. Near as I can tell, the package was dropped on the VB side as the diagonal was completely shattered - the prism and bits of the diagonal strewn freely in the box as was the EP. Lastly the threaded lip of the VB had been shorn and partially peeled out in one place, from the trauma of the drop on the diagonal which I imagine caused the tear in the VB's threaded end.
What a disappointment.
I have entered a claim with UPS for the cost of the scope and that claim is being processed now.
My questions - many questions - are as follows:
1. What are people's experiences with UPS claims? Do they own up or is it like pulling teeth?
2. If UPS does pay up, do they request the busted merchandise?
On question #2 I'm curious because I am wondering if the scope is salvageable?
1. As I said, the primary looks to be in good shape other than the chips on the edge, which aren't very big.
2. The corrector also looks to be in good shape, I see a few scratches from the secondary, I feel like, but it also is potentially workable.
3. All the broken glass is a mystery as one piece of glass looks much bigger than any of the mirror chips. It may be from the secondary but from what I can see, the secondary looks ok.
4. Is it possible the glass is from the diagonal? Is there glass in these old diagonals in addition to the prism? When that diagonal exploded, maybe some of that glass went through the baffle into the tube.
I haven't opened it up pending the UPS claim resolution - I want them to see it as is if they come out.
So will UPS allow me to keep this classic C8 even if they pay out?
Does it sound salvageable if they leave it with me or is it a fool's errand to pursue? I've read here on CN of people using C8s with cracked correctors or having issues with the mirror and still claiming to have enjoyable views. My biggest concern is the secondary.
What tricks are there in re-attaching the secondary mirror? If it is the secondary mirror that produced the broken glass, am I then screwed? The secondary is mirrored surface up in the tube and from what I can tell that mirrored surface appears to be unscathed. Clearly I will need to pull of the front corrector and remove all the broken glass and finally get the secondary. Once I do that I'll have a better idea of what's going on...
Thanks for any feedback and advice as I am really hoping to keep this C8 and nurse it back to life.