Just recently bought a Skywatcher EQ6-r pro mount and been trying to connect to EQMOD but cannot. I downloaded and installed the ASCOM platform software, Skywatcher SynScan Mount Controller (6.0.6262) driver and EQASCOM software. My HP laptop runs Windows 7.
I powered up the mount then plugged a printer cable into the mount's USB port and the PC's USB port. All the forum articles I've read say a special cable is required but the dealer from where I bought the mount advised to use a standard printer cable.
After launching EQASCOM toolbox, I selected Driver Setup and regardless of COM port number I entered, when I click the ASCOM Connect the EQMOD window opens with the message "Connect Error:Port Not Available" in the mount position display. I have tried all the COM port numbers with the same result. I checked the port connection in Device Manager and the connection appears under "Other devices/USB-Serial Controller D". When I checked properties it said "The drivers for this device are not installed (Code 28)".
I also plugged the cable from the PC to directly into the hand controller and set the controller to PC direct but still failed to connect.
I uninstalled and reinstalled all the software several times but same thing happens every time. I'm guessing the problem is the driver for the mount is not correctly installed or cannot be found. I'm out ideas of what next to try. Would appreciate any suggestions what the problem may be.