This is my situation.
I have a Skywatcher EQM35 Pro mount, with Synscan V4 Controller, this is what I usually do.
1.- Put mount aligned to north
2.- Park mount
3.- Check on app polaris location and put int in the polarscope finder with AZ/ALT Fine adjustment knobs.
4.- Put OTA, eyepieces and balance everything
5.- Put polaris again in the right spot in case I moved something
6.- Turn on handcontroller, set time and do 2 or 3 star alignment.
First star sometimes is not in the FOV, but 2nd or 3rd are usually centered or at least in the FOV, mount has been accurate to find pretty much all of the objects I want in the FOV of the EP, but when I try with Planets or the Moon, the objects does not even appear in the FOV of the Finderscope.
I'm guessing it may be related to observation site, time or date settings.
I'm using SynsCan init 2.1 to put these values, observation site is Ok (103° 45' W , 19° 20' N) and I'm not making mistakes of confusing W and N, date is also ok (with the right format) for time I'm not sure, geographically I know that i'm in time zone -6 and I have Daylightsaving by this time of the year so I'm setting -6 and DaylightSaving=Yes.
Am I making some mistake? Is this behavior expected in this mount?
By the way, even tho I'm in 19° N If I set altitude to 19 I do not see polaris, according to the mount i'm somewhere between 21-23, could this be the reason?