I understand what the club is going through. However, they do not understand that those who purchased tickets for 2020 may be experiencing some difficulties as well.
They are also making the assumption that those who purchased tickets for NEAIC 2020, will be able to attend this event in 2021. That is a bit assumption that does not take into account that life happens during one year and some of us may not be able to attend in 2021. Their attitude is on the arrogant side.
Some organizations I belong had to cancel events also. One of them offered those who purchased tickets the choice of keeping them for 2021, get a refund or give them as a donation. Another organization issued refunds in less than 1 week after notifying that the conference was cancelled.
Because I have organized events in the past, I have always registered as soon as possible so the organization(s) sponsoring the event can start counting on hard numbers of attendees. However, for RAC I am going to wait until the last possible moment before registering. RAC has shown full disregard for their support group. I know they have a no-refund policy. That's OK if I purchase tickets and at the last moment I have to cancel. It is my own doing. But when they are those who cancel even due to state or national directives, they should reconsider their policy.
Please understand that these comments are not directed to any of you, especially Bob. I contacted the RAC a couple of times without any response with the same concerns. This just leaves a bad taste. Yes, they are all volunteers, but so are volunteers the folks in the groups I mentioned above. I don't expect a response in 2 hours, but a response in two weeks would be nice.
Maybe we should just close this thread so we are not beating a dead horse. On my part, I will consider the $ 300+ I paid to attend in 2020 a lesson on how to deal with this group in the future. Expensive lesson.