A couple nights ago during an alignment the mount completely stopped and shut down. After turning it back on there was no reponse to azimuth input either from the ipad or the hand controller. I had the mount on the wedge. Im assuming the motor or the controller board is toast. The battery had been fully charged before using it that night.
tried getting a hold of celestron tech support via phone was unsuccessful and put in a ticket yesterday afternoon. Not too encouraged at seeing people’s experiences with long turn around times for warranty work.
just got the scope in early may and got the wedge in june. Didnt have a lot of time on the wedge. I was having difficulties getting accurate and consistent gotos on the wedge. Im wondering if the mount was a bit off from the factory and the wedge just was too much. i only had starsense telrad and 2” diag with 22 panoptic so i dont think was too heavy. But perhaps this mount is not quite up to the task with 9.25 ota and on wedge. Not sure i want to do this on the replacement mount.
anyone else have similar experiences with this mount?