Aiming at Jupiter is not enough. The mount doesn't know that's what you've done.
You need to:
1. Tell the mount you plan to do a solar system alignment.
2. From the menu, select Jupiter as the object you plan to align to.
3. Wait while the mount slews to where it thinks Jupiter ought to be. << This is what turns on tracking!
4. Manually centre Jupiter in the eyepiece with the hand controller.
5. Tell the mount when you have it centred. This completes the alignment.