Greetings all! Newly joined to Cloudy Nights but a long time lurker.
I recently got all my equipment and am getting it all in order, but I ran into a snag while getting everything connected.
After installing ASCOM Platform 6.5 SP1, and the EQASCOM drivers v200q, when I go to plug the mount into my computer Windows states it's an unrecognized device and no COM ports show up anywhere. The device has a bang next to it in Device Manager and says it stopped the device due to a reported problem. "A request for the USB device descriptor failed."
I attempted this first on my laptop I'm using for my imaging workflow, and then later on my PC at home. Both had the same trouble. I've attempted different USB cables as well and it's the same.
I did initially update the SynScan and the mount's motor drivers to the latest without issue, but I connected to the mount via the SynScan USB at the time.
Win 10 Pro, 20H2 (up to date)
EQ6-R Pro mount
MC Firmware 3.07, SynScan 4.39.15
Error images/ device properties: https://imgur.com/a/OL1jTQX
Has anyone else come across this? Maybe, hopefully, a solution I haven't worked out yet?
Thanks and I appreciate your time looking at this.