I have a Celestron NexImage 93709 camera, woriking with ICap 2.4. Even if my laptop detects the device, I cannot get a clear picture. It only shows a lighter or darker grey rectangle, depending on the amount of light which the camera captures. Not on the telescope nor as a normal camera I can get something remotely close to a picture. Am I doing something wrong? Should I suspect mulfunctioning of the camera?
I am most grateful for any advice.