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Siril does not save file on new computer

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#1 rj144

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Posted 27 February 2021 - 05:01 PM

I've been using Siril to stretch my images and I just got a new laptop that I want to use it on and it does not save any file type.  When I try to save a TIFF it says something like Siril cannot create TIFF file.  I also tried png, bmp, and jpg.  None of them save.

 

I used the last two versions and it said the same thing.  I also ran both in admin mode.  Never had that problem on my other laptop.

 

Both laptops are Win 10 Home 64 bit versions.  The old one is an i7 and then new is an AMD Ryzen CPU but that shouldn't make a difference.  

 

Anyone have an idea what is going on?



#2 rj144

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Posted 27 February 2021 - 06:00 PM

Here's the error:

 

sir-err.png

 

Same error for any kind of file.



#3 rj144

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Posted 27 February 2021 - 11:52 PM

Anyone else see this problem?  I really want Siril to work on my new laptop for auto stretching, photometric color calibration, and background extraction.  I use it on almost all my pics.



#4 F.Meiresonne

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Posted 28 February 2021 - 03:58 AM

Did you check the logs?

Where are you trying or better where  is Siril trying  to save it ?


Edited by F.Meiresonne, 28 February 2021 - 03:58 AM.

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#5 lock042

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Posted 28 February 2021 - 05:44 AM

Hello: https://siril.org/fa...mage-on-windows


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#6 rj144

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Posted 28 February 2021 - 01:04 PM

Thank you!  Added to my white list and it works.



#7 rj144

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Posted 28 February 2021 - 01:05 PM

Did you check the logs?

Where are you trying or better where  is Siril trying  to save it ?

Thanks.  The first thing I tried is to find the logs, but I couldn't find them in any of the directory tree.

 

Anyhow, it was the antivirus.  It works now.


Edited by rj144, 28 February 2021 - 01:06 PM.



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