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Skysafari Pro stuck zoom with new S21 Ultra

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#1 Darren Drake

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Posted 27 February 2021 - 08:55 PM

I'm excited to have a new S21 Ultra phone however Skysafari Pro is having an issue.   The zoom continuously gets stuck going either all the way in or out and gets stuck in that mode.  How do I fix this?  It seems a phone reboot works for a short time but the issue happens again...Thanks


Edited by Darren Drake, 27 February 2021 - 09:32 PM.


#2 Tangerman

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Posted 27 February 2021 - 09:36 PM

Try hitting the minus or plus button instead of zooming by using two fingers. I had this issue on a different phone, and this solved it for me. 



#3 Darren Drake

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Posted 27 February 2021 - 10:05 PM

I always use the plus and minus buttons.   Neither they nor the two fingers method work at all..



#4 Dan Crowson

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Posted 27 February 2021 - 10:35 PM

I'm not seeing this issue on my S21 (normal) with Sky Safari Pro 6.

 

Have you had other issues with the S21? I've had numerous strange bugs with mine. Only connects to my car every other time, Samsung transfer utility would not work at all until doing a manual upgrade and more.



#5 Darren Drake

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Posted 27 February 2021 - 10:42 PM

I just got the phone today and this is the only issue so far...


Edited by Darren Drake, 27 February 2021 - 10:42 PM.



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