Hi all from my understanding your consumer rights in the USA,Canada are most probably a little bit different to here in the UK,however genral thoughts and opinions will be appreciated.
firstly I will try and keep it short and sweet as possible to get my point across as I’ve discussed in further details regarding the issues I have been having with my Meade LX90,I puchased my Meade scope in around November,December time back in 2019 and most of the time been very happy with it as an larger portable 12” sct cassagrain,as most of us are aware that a 1 years manufactures warranty is standard in most products we puchase today,and some dealers,vendors can extend that as a good Will gesture and my scope came with an exstended warranty with 2 years
So in November time of 2020 my scope gave up the ghost and stopped working,the route of the problem was in the Dec axis that failed to slew in the alignment procedure and then the encoder and Dec motor was replaced apparently to the Meade engineer in uk he thoroughly tested the scope however not in the actual alignment procedure to see everything was working as it should and my dealer said otherwise that he should of done this in the real world scenario type of thing if he was actually useing the scope at night.however due to typical bad uk weather I haven’t been able to use of much also down to bad health.and last Friday evening I finally had the opportunity to use the scope only to find out yes the problem was solved and working in Dec axis however alignment was way off.so the next route I took was to train the drives thoroughly during the day time so I need to try out again on the next opportunity when it’s clear again.
so it’s now been over 3mths now since the 2 year warranty period ended with the dealer however I cannot 100% say at this stage in time untill I’ve found out my problem solving has worked but like I said in beginning of this thread if the engineer thoroughly tested the scope as he did I might not of been in this predicament and now if the worst case scenario the problem still haven’t been fixed after my next observing session it’s a possibility I’ve come up with a stale mate situation with a knacked scope when I feel that when the original repair was undertaken every thing should of sound as a pound (English quote)
(please note I’m not asking advice just views on the situation thanks guys Sean)