I can't be sure but I think the problem was when I updated ASCOM to 6.5, no matter what, Ioptron will not connect to my Surface laptop. This is the laptop I designated to image with because it has low power requirements in the field and w one charge will last for hours, but when I added an ASI294 MM pro to the equation, I then updated to ascom 6.5 . i have tried everything but I just cannot get the mount to communicate with the computer. I have two other laptops which are both Windows 10, and on all laptops I have made sure to have the latest windows 10 updates. the device manager shows com 3 as active. you see the red Commander dialogue box, it should show ports to choose from. In fact, port 3 should appear in the dropdown where it says autodetection.
Could I be missing a driver somewhere? I have compared all the drivers from the two other laptops and I am not seeing any missing drivers. I am at the point where I am thinking to uninstall everything on this laptop even the OS and start up again, though I am not sure how to uninstall windows 10.
Any insight would be appreciated, particularly if it lends to a solution!
Edited by Ballyhoo, 08 March 2021 - 12:42 AM.