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SkySafari 6 Pro time adjustment controls missing.

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#1 Michael2

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Posted 10 April 2021 - 07:43 PM

I have just started to try and use Observing Planner and Sessions functions in SS 6Pro.

When I come to alter the time in either of these features, a black box appears but there are no little time adjust pickers in the box. The box is blank, so there is no way to adjust the time, making the the whole feature useless. The rest of the SS 6 features work fine and I have been using it since it came out and I upgraded from SS 5 Pro. Is there some setting that I am missing?D2D2524A-8F50-4F8D-A97B-8107C30EC632.png

Any help would be appreciated.

 

Michael.


Edited by Michael2, 10 April 2021 - 07:50 PM.


#2 MikeHC8

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Posted 10 April 2021 - 08:38 PM

I went on my at observing planner and scroll down to Specific Time Range.  I started with date which on iPhone gives spinning wheels to select month date and year.  Then went for beginning time which wheel pop up for time, I have set it up military time.  Then went to end and the same thing.  The question is did you have both times the same or beginning time later than end time.

This is a link with instruction for SkySafari 6

https://skysafariast...al/manual.shtml



#3 Michael2

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Posted 10 April 2021 - 09:01 PM

E5A23CAE-CE54-4993-BC9E-ACF8E2D139A0.jpeg Thanks for the reply Mike, as you can see in the photo I posted, there are no “spinning wheels” to let me adjust the times. The “spinning wheels” are missing from the black box. That is my problem!

 

 

Michael.


Edited by Michael2, 10 April 2021 - 09:14 PM.


#4 mcnamado

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Posted 11 April 2021 - 05:30 AM

Hi folks,

Looks like the lads really messed up here. It got broken around Nov/Dec 2020.

You sound like IOS users if talking about 'pickers'.

Go to phone/tablet settings and select Display & Brightness. Then you can change data. I am sure there is an android equivalent.

Actual time is out by a strange few hours, but at least it can be adjusted now.

Pity, this was such a nice feature before.

Hope this helps



#5 btschumy

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Posted 11 April 2021 - 07:45 AM

They released 6.8.2 a few days ago which supposedly fixed this.  Have you updated?  It is working for me now.



#6 mcnamado

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Posted 11 April 2021 - 08:13 AM

Thanks for the update Bill. 
Yes it seems to have been changed since I observed last weekend. 
However the automatic time stamp is not right yet.

When I started a test session or record an observation in shows as 11:38 when its 1402 actual. 
At least I can correct now

Regards



#7 btschumy

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Posted 11 April 2021 - 01:31 PM

The automatic time of an observations seems to be working for me.  If I

 

1. Select an object.

2. Go to Info > More > Create New Observation.

 

The time on the observation is correct.



#8 mcnamado

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Posted 11 April 2021 - 01:52 PM

So it is Bill.

Just created another session (no 100!) and selected an item from an observing list and  all is working correctly 

Well done to all.

Regards

Donal 


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#9 Michael2

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Posted 11 April 2021 - 06:31 PM

Thanks for the reply Bill. I did the update yesterday but no change. There really should be time adjuster wheels in the empty black boxes shown in my attached pictures yes??

If I delete the Skysafari app from my iPad and go back to the app store will I be allowed to re download it?

 

Thanks

 

Michael.



#10 btschumy

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Posted 11 April 2021 - 08:45 PM

Try changing the iOS display to “light mode” rather than “dark mode”.  I think the problem only happens in dark mode.

 

I don’t understand why the fix didn’t work for you.  I’d contact SimCur.

 

Yes, you can re-download for free if you want, but I don’t see how that will help unless you really didn’t get the update.  You do have 6.8.2, right?



#11 Michael2

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Posted 11 April 2021 - 09:19 PM

Bill, in the iPad Settings > Display and Brightness there is an option called “Night Shift” which is off. Is this what you are referring to?

 

Where do I see which version of Skysafari my copy is?

 

Michael.


Edited by Michael2, 11 April 2021 - 09:25 PM.


#12 Garry

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Posted 11 April 2021 - 09:49 PM

Michael,

The newly released SS6Pro v6.8.2.2 fixed the issue with newer iPads running newer IOS than you probably are. On my iPad Pro iOS 14.4.2 the new version fixed the problem. The older second gen iPad I have has maxed out at iOS 9.3.6 & with SS6Pro 6.8.2.2 installed the bug still remains. iPad iOS 9.3.6 does not have Light / Dark Mode settings. 

 

You can see the version of SS6Pro by selecting the Help button on the bottom toolbar & then scroll down the list to the version #.

Garry


Edited by Garry, 11 April 2021 - 09:55 PM.


#13 btschumy

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Posted 11 April 2021 - 10:46 PM

Bill, in the iPad Settings > Display and Brightness there is an option called “Night Shift” which is off. Is this what you are referring to?

 

Where do I see which version of Skysafari my copy is?

 

Michael.

No, Night Shift is something totally different.  If you are on iOS 14, you want to go to the “Display & Brightness” settings.  At the top of the page you will see controls for light or dark mode.  There is also an option to have it shift to dark mode automatically at night.  Turn that off while testing this.

 

As Garry said, the Version is shown near the bottom of the Help index.



#14 Michael2

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Posted 11 April 2021 - 11:42 PM

Garry and Bill, thank you for your patience and advice.

My iPad is an iPad Air purchased late in 2015 and is running ios 12.4.3. .

Skysafari 6 Pro is showing as version 6.8.2.2 (found it ) .

 

I guess the bottom line is that I can’t use some features of Skysafari 6 Pro on my iPad. This is disappointing.

 

Thanks again for your help on this.

 

Michael.


Edited by Michael2, 11 April 2021 - 11:45 PM.


#15 Garry

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Posted 12 April 2021 - 12:28 AM

Michael,

 

Checked an iPad Mini iOS 12.5.2 with SS6Pro 6.8.2.2 and it too has the Date &Time picker that is not visible. It appears that this bug is only present in an iOS prior to iOS 13 when Dark mode was first introduced.

Simulation Curriculum Support topic https://support.simu...o-SS6Pro-6-8-2-

Garry



#16 btschumy

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Posted 12 April 2021 - 07:20 AM

I have reported the issue of it not working on iOS 12.  Hopefully they will get that fixed in a new update.


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#17 Michael2

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Posted 12 April 2021 - 07:40 AM

Garry, Bill, thanks for stepping in here. It will be interesting to see the outcome. 

 

Michael.


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#18 StarryNightGuy

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Posted 13 April 2021 - 10:03 AM

Hey all,

 

Thanks for the continued reports. In short, Apple has taken away our ability to customize the color of a datepicker control. (It appears as though an update to iOS 12 remove the "workaround" we were using to do this.)

 

I've fixed the control so that it's usable on iOS 12 now, but it appears in the default "white" look. It's still reddened in night vision mode, which helps a bit.

 

It should continue to work well in iOS 13+.

 

Sorry for the confusion. Expect an update (v.6.8.3) in the next few days.

 

- Dave


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#19 Garry

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Posted 13 April 2021 - 12:24 PM

Dave,

 

Will this fix you are implementing also apply to the same issues in iOS 9.3.5?

 

Garry



#20 Michael2

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Posted 23 April 2021 - 06:55 AM

Did this problem get sorted?

 

 

Michael.



#21 Garry

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Posted 23 April 2021 - 09:17 AM

Michael, 

 

Still waiting for an update to SS6Pro to see if the bug,  in older than iOS13, has been squashed.

 

Garry



#22 Michael2

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Posted 24 April 2021 - 01:48 AM

Ok, thanks Garry. I will be patientsmile.gif .

 

 

 

Michael.



#23 Garry

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Posted 28 April 2021 - 11:17 AM

SkySafari 6 Pro v6.8.3.0 update is now available & fixes the issue.

 

Garry 


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#24 Darren Drake

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Posted 28 April 2021 - 02:50 PM

How to update to new version?



#25 btschumy

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Posted 28 April 2021 - 03:27 PM

Darren,

 

on the iOS device,

 

1. Go to the App Store app

2. At the top right you should see your avatar.  Tap it.

3. Scroll down to the section below "Personalized Recomendations"

4. If that section is "Updated Recently", see if SkySafari was just automatically updated.

5. If you have updates to install, the section says something like "Upcoming Automated Updates".  You should be able to tap "Update All" to get them installed.

6. If you don't see any updates to install, try refreshing the list by dragging down the screen and releasing.




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