I recently bought the filter wheel and downloaded the software per the instructions given. Win10 reports the device is installed and ready to go. Unfortunately, multiple applications (Dusk, Artemis, Filter Runner, MaximDL using Ascom) find no filter wheel.
Have been in contact with Atik for about a week with no resolution. Bought the wheel from OPT and the boilerplate support response from Atik says to contact the dealer first. Called OPT and listened to their recording for 10 minutes, then gave up.
Anybody got the same issue? Anybody resolved this one?