First and foremost, I don't have a real connection with William Optics nor am I affiliated with them, and I am not a spokesperson for them. I do however, use their instruments for astrophotography and so I was surprised by the general feedback regarding their newly released Fluorostar 91. Therefore, I decided to reach out to them about the status of these Fluorostar 91.
I've reviewed several of my current and past William Optics refractors:
William Optics Spacecat 51 Review:
William Optics Zenithstar 73 Review:
Let's go onto what you really want to hear...
As some of you may already know, William Optics recently released the Fluorostar 91 Apochromatic refractor. Several members have already posted positive results with this refractor. However, there are also a number of you reporting issues with the focuser. Many of which can be found here:
I've discussed with William Optics and they are fully aware of the issue. They are currently re-checking their manufacturing processes to ensure mishaps like this does not happen again. In the meanwhile, if your Fluorostar 91 has an issue with the focuser, William Optics will be happy to address your refractor.
If you have an issue with your Fluorostar 91, please contact them. I've been told by William that they are fully behind their customers, and will provide you with their full support. If you have an issue with your Fluorostar 91 and its focuser, they will replace it with a new focuser and parts for the customer.
They feel 100% responsible for the issue and are doubling their efforts to make sure all outgoing Fluorostar 91 are double checked before shipping them out to either the dealers, or directly to the customers.
And that's it. I hope this will provide some relief to current Fluorostar 91 owners, and that future owners know the next production run of the Fluorostar 91 will arrive problem free.
Clear skies, and take care everyone!