If the finder feels useless, it may need to be aligned.
Sometimes the finder base needs to be loosened and a piece of card stock inserted
under the front of it (like a business card 2x thick) to shim it. Only loosen just a bit to get a shim in
if needed. If the adjustment wheels on the red dot finder won't get you on the target, you need a shim.
The procedure to align is best in the daytime. Set up the scope and get an object in the EYEPIECE
(the telescope view) that is a hilltop, lightpost, or something as far away as possible that you can focus on.
Then adjust the finder to match / shim if needed. Alignment is way easier if you have help from your finder.
Also try two star auto align, it is fast and easy because after you align the first star, the handset will suggest a second star - just hit enter and it will go to your second star for you.
Also make sure your time zone is right. (I am pacific northwest -8) If that it wrong you will never be able to align.