QHY 16200A Problem
Posted 19 September 2021 - 07:10 PM
Posted 19 September 2021 - 07:12 PM
Posted 19 September 2021 - 07:13 PM
It appears that the QHY forum is no longer accessible via the company website. I performed a Windows update yesterday. Last night, I powered the camera on but didn’t hear the shutter activate. I could not connect to the camera in SGP I went out to the rig and the OLED screen, which usually contains camera info, displayed colored horizontal and vertical lines. My guide camera is powered by a USB cable that plus in to the main camera. It wasn’t getting power. I brought the camera inside and powered it back up with a different power supply and connected to my laptop with a new USB cable to no avail. Only other info, which may be purely coincidental, is that in APCC Pro, I got an error message that said the encoders weren’t being read. Anyone experienced similar problem after a recent Windows update or does this sound like a hardware problem?
Please do not blame Windows. Windows did not make your camera freak out on you. I run Windows 21H1 and have had zero issues with Astro Software on it.
- akulapanam likes this
Posted 19 September 2021 - 10:51 PM
Some sort of hardware problem. You might give the second power port a shot.
You can reach their technical support here.
Posted 20 September 2021 - 03:30 PM