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Texas Star Party Application: Your website is bonkers!

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#1 Cotts

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Posted 24 November 2021 - 01:50 PM

I just wasted an hour trying to apply to the 2022 Texas Star Party.  

 

The website says applications open Nov 22.  It is now Nov 24.  Great.

 

I have an account and I logged in. No worries so far.   A minute or two of fiddling around and I found a hotlink for the "Application for Accommodation" form. 

 

So far, so good.

 

I click on it and get this screen/window:

Screen Shot 2021-11-24 at 1.29.20 PM.jpg

 

which has no other link to the actual application form.  It just invites me to create an account which I already have and have logged on with.....

 

Tried over and over but eventually it became the whole ".....expect a different outcome...." thing.

 

Their email/contact links are of no use either because the actual email address of the registrar is hidden - link takes you to some weird email server which doesn't work.   

 

Hoping to get some help from a TSP exec, please. 

 

Dave



#2 t1duplex

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Posted 24 November 2021 - 03:34 PM

Hey Dave,

 

At least you were able to log in. Their new password generator system steadfastly refuses to work!

 

John Diller



#3 DeanS

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Posted 24 November 2021 - 04:21 PM

I got logged in but same error as Dave.



#4 Cotts

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Posted 24 November 2021 - 04:39 PM

I went through some old emails and found an email address for the folks doing registration:

 

tsprooms@texasstarparty.org

 

Let the games begin!!

 

Dave



#5 Napp

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Posted 25 November 2021 - 02:37 AM

I just received an email from TSP announcing registration is now open.  I’m about to find out.


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#6 Napp

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Posted 25 November 2021 - 02:57 AM

This is interesting.  I went to the application page after logging in and got this message: 'Congratulations! Your application to attend has already been completed."  I am guessing that being registered for the cancelled TSP carried over?  I think I will contact them to verify.



#7 rprice

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Posted 25 November 2021 - 12:26 PM

Yes, TSP "application to attend" is all hosed up. If they had spent as much time on making the registration process simple and easy as they did on making rules and stating the consequences for not following the rules, things  would probably be going smoother. The TSP email I just received looks like a fine print legal agreement you have to agree to when you load software on to your computer or phone. I attended the first TSP in 1979 and have gone to many over the years and loved everyone of them, but "Texas Star Party, Inc." has slowly evolved into a bureaucratic middle man, and this year they have taken the task of overstating their importance to a new unprecedented level.

 

Hopefully things will get straightened out soon.


Edited by rprice, 25 November 2021 - 12:27 PM.

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#8 rsalva1

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Posted 25 November 2021 - 01:22 PM

I tried registering myself, needs some work. The folks running TSP, also runs El Dorado Star Party. The registration process I thought was smooth. They should just mimicked the same process.


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#9 Napp

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Posted 25 November 2021 - 02:45 PM

Registering is now working - at least for me anyway. I successfully submitted my application along with necessay documents.  Wasn't too hard now that's it's working.  A bit cumbersome to get started though.  Did have to print a document, sign it in several places and scan it to attach it to the app.



#10 DeanS

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Posted 25 November 2021 - 02:55 PM

Wow, I will need to have my lawyer read that crap.  Talk about CYA nowadays.  Shame we have to be this way.


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#11 Cotts

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Posted 25 November 2021 - 03:22 PM

Registering is now working - at least for me anyway. I successfully submitted my application along with necessay documents.  Wasn't too hard now that's it's working.  A bit cumbersome to get started though.  Did have to print a document, sign it in several places and scan it to attach it to the app.

When I applied it said that I had already applied.  I sent an email to tsprooms@texasstarparty.org asking them to confirm.

 

I was able to "sign" the documents by copy/pasting them into my word processing app and adding my signature, previously created as a 'clip art' thingy,  then emailing the thing back to them as a pdf along with my Covid Jab Confirmation paperwork.

 

Other Star Parties do their application process much, much more simply.  An online form, fill in the blanks, check boxes for this and that....Check a box to acknowledge Covid Rules.  Check another box to release them from indemnity.  If really, really necessary get folks to actually sign when they enter the ranch.  This whole download, sign, upload thing is unnecessary.

 

Now waiting to see if we get our choice in housing....

 

Dave

 


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#12 DeanS

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Posted 25 November 2021 - 03:35 PM

Dave, I bet there will be plenty of openings this year ;)


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#13 Napp

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Posted 25 November 2021 - 03:44 PM

When I applied it said that I had already applied.  I sent an email to tsprooms@texasstarparty.org asking them to confirm.

 

I was able to "sign" the documents by copy/pasting them into my word processing app and adding my signature, previously created as a 'clip art' thingy,  then emailing the thing back to them as a pdf along with my Covid Jab Confirmation paperwork.

 

Other Star Parties do their application process much, much more simply.  An online form, fill in the blanks, check boxes for this and that....Check a box to acknowledge Covid Rules.  Check another box to release them from indemnity.  If really, really necessary get folks to actually sign when they enter the ranch.  This whole download, sign, upload thing is unnecessary.

 

Now waiting to see if we get our choice in housing....

 

Dave

I agree the whole download/sign/upload was unnecessary.  I suspect it was designed by an attorney.  


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#14 t1duplex

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Posted 25 November 2021 - 08:44 PM

The TSP website and the whole registration process itself are horses designed by a committee.

 

Stargeezer Johnny


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#15 Cotts

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Posted 26 November 2021 - 05:49 PM

When I applied it said that I had already applied.  I sent an email to tsprooms@texasstarparty.org asking them to confirm.

 

I was able to "sign" the documents by copy/pasting them into my word processing app and adding my signature, previously created as a 'clip art' thingy,  then emailing the thing back to them as a pdf along with my Covid Jab Confirmation paperwork.

 

Other Star Parties do their application process much, much more simply.  An online form, fill in the blanks, check boxes for this and that....Check a box to acknowledge Covid Rules.  Check another box to release them from indemnity.  If really, really necessary get folks to actually sign when they enter the ranch.  This whole download, sign, upload thing is unnecessary.

 

Now waiting to see if we get our choice in housing....

 

Dave

Those who are told they have "already applied" HAVE NOT.  I got an email today from tsprooms@texasstarparty.org saying so.  I was told to wait and check back "later" when they have solved this problem.

 

Still don't know why SIGNED release forms have to be sent in at all! 6 months before the event and two months before the lottery announcement. Their arcane, convoluted, and just-plain-dumb method of download, sign, scan and upload makes this a very difficult task.  They don't NEED the signatures until we actually arrive.  Make it part of the sign-in process at the front gate.  For the application all you should need is a box to tick indicating "I have read the....." which will do until arrival.

 

Dave

 

 


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#16 Ed Wiley

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Posted 26 November 2021 - 05:50 PM

Total hack job done by amateurs. I am attempting to make a signable copy of the wavier and add my signature using Word. We shall see how it goes. For those of us who happen NOT to have a scanner handy, Good Luck!

Ed


Edited by Ed Wiley, 26 November 2021 - 06:03 PM.

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#17 bunyon

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Posted 26 November 2021 - 09:00 PM

Ed, if you have a phone that takes pictures, you can snap a pic as good as a scan.

Not that needing to do so is reasonable.
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#18 Ed Wiley

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Posted 27 November 2021 - 09:51 AM

Hi Paul,

I actually have the downloadable documents, but where to download? I keep getting the message that I am registered without being able to express my preferences (no TSP without at least a bunk, I'm 77) much less downloading the signed form or pict of my card. I can see why we would be asked to do all this before we receive our invitation to attend and lodging assignment, but we do need a way to actually do the download and lodging request form.

 

Ed



#19 John Fitzgerald

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Posted 27 November 2021 - 09:58 AM

I predict Prude Ranch itself will hold the star party,  like the past two.years. TSP Inc, appears not to be able to get out of their own way.  More concerned with rules than attendees, it seems.  Just an opinion, of course.


Edited by John Fitzgerald, 27 November 2021 - 10:01 AM.

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#20 bunyon

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Posted 27 November 2021 - 11:59 PM

Ed, sorry. I thought you had a printed form you needed to send. But, yeah, if you can’t download it in the first place…

#21 BobInTexas

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Posted 28 November 2021 - 10:00 AM

At least we don't have to fax anything in. undecided.gif  


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#22 lphilpot

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Posted Yesterday, 11:08 AM

There was initially a problem with a website plugin that required developer assistance to resolve.

 

I saw the same issues early on but by Thursday afternoon it worked properly for me. The registration sequence took me through selecting days, lodging, etc. (as usual). I printed, signed, scanned and uploaded the liability / release forms (via the Upload button) and I was also able to upload a scan of my vaccination card. I later got an email confirmation.

 

IMO, the website could use refactoring from a content POV, since similar info can be found at various places on the site. But I completely understand how that can happen. In astronomical terms, it's probably a bit like a comet - Information has accreted over time.  smile.gif

 

At any rate, registration worked for me from all appearances. Maybe clear browser cache, cookies, etc. and try again?



#23 John Fitzgerald

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Posted Yesterday, 11:27 AM

Looks like attending will be similar to going through a TSA checkpoint every time you enter or re enter the gate.  No, thanks.


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#24 lphilpot

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Posted Yesterday, 11:43 AM

John, have you attended TSP in the past?

 

There's almost always been a front gate 'verification' process of one kind or another (except for gaps between shifts, etc.). To initially get in, you understandably have to be on the list and to get back in you need a card taped to your windshield. Once issued, your name badge is theoretically required for meals. From what I read this year will also include a (hospital style?) wrist band. Maybe that will replace the name badge requirement? Dunno.

 

For what it's worth, I'm neither defending nor condemning what TSP is doing. I can understand being careful, but I think there's a balance. Not being on the TSP staff, I obviously don't have personal experience nor knowledge of what's involved, so I'm trying to be understanding. I have no working basis for too much critical commentary. Being somewhat peripherally involved with the administration of another (much smaller) star party, I'm convinced that in a general sense many folks have no idea of what's involved in making an event "work", particularly a large-ish event. That's not pointed at you, just saying in general.

 

That said, like any other event we always have an ultimate choice: Attend or not.  :)



#25 John Fitzgerald

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Posted Yesterday, 11:50 AM

Yes, I have been many times.  But won't attend again under current corporate management. 


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