Ran into an issue last night for the first time since purchasing a Alnitak Flip-Flat (year agoish). Flip system is working fine and I can open/close the Flip-Flap remotely into my observatory from my home PC. However, when I turn on the light system (LEDs), nothing is happening. I updated the firmware and software from the vendor website but still no luck. After last nights episode at 3am, today I went out to the observatory and removed the flip system from my scope and tried it again. I made sure the cover was in the 'closed' position and connected to it via the software controller; no issues. I can 'turn on the light' via the controller and it shows it on and I can adjust the intensity BUT when looking at the white panel, no lights are on even at full intensity. I also disconnected the Alnitak controller and tried repeating using just NINA. Same issue, NINA shows everything connected and working correctly but still it appears the LEDs are not powering up.
Anyone have any suggestions?? I will try calling them tomorrow but was hoping to obtain flats today.