6 replies to this topic

[D.T.]

I have a Primalucelab Eagle 4s which uses an Intel NUC.  When I boot it up from Power Off, I am presented with a Boot up menu asking me how I want to boot up my OS.  Since I want to control Eagle 4s via Remote desktop, this will not do because in order to even get into Windows, I need to connect up a monitor through HDMI and keyboard and mouse through USB.  I have tried going back to factory defaults, I have played with BIOS settings and still have this problem.  Any advice?

 

[Nick Dangerr]

I know you said you checked the Bios settings, but you might want to recheck them. When this happens to me, it usually either means my boot up drive is invalid or possibly the drive has minor corruption where the boot information is stored.

 

Has it always done this or is this new behavior?

Edited by Nick Dangerr, 05 February 2023 - 02:05 PM.

[lancing]

Is it a BIOS menu? Or is it a OS boot menu?

 

Those are two entirely different things.

 

A forced BIOS menu is usually caused by either the motherboard coin battery dying and not supply enough power to keep your settings, or is being triggered by a hardware fault.

 

An OS boot menu is an option you need to turn off at the OS level.

[Nick Dangerr]

Have you checked with support at Primalucelab? They may have some helpful ideas.

[D.T.]

I know you said you checked the Bios settings, but you might want to recheck them. When this happens to me, it usually either means my boot up drive is invalid or possibly the drive has minor corruption where the boot information is stored.

 

Has it always done this or is this new behavior?

This is new behavior since last year.  I didn't see this last year.  I haven't used it since last October, because of bad winter weather and I have been making changes to my setup since then.

[Nick Dangerr]

In the manual, it warns that updating the OS (and windows has had some updates in the last several months) will overwrite the system restore point (which may no longer be valid anyway because it refers to an earlier version of Windows) and reminds you to create a new system restore point. If you didn't create a new system restore point after updating Windows (assuming you installed updates), then when you set it back to factory settings, you may have reset the computer to Windows defaults, not Primelucelab defaults. As lancing suggested this may also be due to a hardware fault.

 

In any event, I would suggest trying to contact Primelucelab's support - I have no idea how helpful or responsive they are (although they say they usually respond to e-mails within one business day).

Edited by Nick Dangerr, 05 February 2023 - 03:20 PM.

[Skywatchr]

This is new behavior since last year.  I didn't see this last year.  I haven't used it since last October, because of bad winter weather and I have been making changes to my setup since then.

OK, that usually indicates something has gone belly-up and the BIOS cannot find something.  Or the little CMOS battery has gone dead and it wants you to set the time and date.  Go into the BIOS and check to see if the time/date is correct. Also look to see if some piece of hardware is "not detected".

If there is a fan, and it is set to stop on a fan error, it will cause the BIOS menu to pop up too as a "critical failure".