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Direct Purchase from ZWO

Astro Tech Astrophotography CMOS Imaging DSO
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#1 Adwait Deshpande

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Posted 02 December 2023 - 07:23 AM

Last week I have ordered the ZWO ASI 533MC Pro directly from ZWO website (was able to save 10% on black Friday sale :-P ). Its been more than a week now since I made the purchase and I have only received the tracking ID and it seems its from UPS. No updates to it since last 4 days. I have a couple of questions:


1. What is the usual delivery time if ordered directly from ZWO?

2. As I live in the California, how much of import and sales taxes will i have to pay on delivery? (as they were not collected by the ZWO while billing)


Appreciate if anyone can share their experiences here.

Edited by Adwait Deshpande, 02 December 2023 - 07:24 AM.

#2 nic35


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Posted 02 December 2023 - 09:52 AM

In my experience, including with ZWO, most deliveries from China run around 11 days.


I've never been charged sales or import duties.



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#3 cuzimthedad


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Posted 02 December 2023 - 12:34 PM

Moving to Beginning Deep Sky Imaging...

#4 dswtan



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Posted 02 December 2023 - 12:41 PM

+1 nic35. To west coast USA. To India, the OP's stated location, could be VERY different.

#5 Alex McConahay

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Posted 02 December 2023 - 02:15 PM

There is a "use tax" imposed as part of your California State Income Tax. One pays it instead of the sales tax. I do not know what it is, but I think it follows a formula that includes your income and some other stuff. I have never had to deal with it, but it is one of the questions TurboTax asks. 



#6 Justin94063


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Posted 06 December 2023 - 06:05 PM

Don't know if you've since heard back but I'm in a similar boat. 

After emailing all the emails I could find linked to the ZWO help center they pretty much said because of the Black Friday event surge, things were going to ship out mid December.

To request a shipping number you go to https://support.astr...ing-camera.com/ and down near the bottom there is a box to check specifically for requesting a tracking number. 

Also +1 to Nic35 on shipping time.


The email I got a response from was info@zwoptical.com.


Best of luck!

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