I'd be curious to know how close to the 55mm back focus you ended up with and whether you were using and IR/UV filter. The last time I tried to put a reducer on a fast scope, I just could not get it to work and gave up. That's why I'm "gun shy" about trying to get this one to work.
However, since there's no such thing as a free replacement and I can't get a full refund, I'll just have to wait for a clear night and test it properly, I guess. The last time I returned a scope I got full credit (less my 30 dollar shipping cost) and that was that. Times change.
Rgrds-Ross
I know on post 19 you said you weren't going to comment on the vendor anymore, but since then you've posted twice about the refund which wants me to know more since probably everyone on this thread are Agena customers.
Looking at Agena's return policy. As an aside, they refer to it as "liberal", but to me it's one of the most restrictive, rules based, if, and, or but policies I've come across. But anyways it would seem the worst case scenario would be returning an item that doesn't meet your needs.
So, it seems for a return of an item that doesn't meet your needs, it would entail.
1) Paying for shipping costs to you and shipping costs to return.
2) Paying for any credit card/Paypal fees that are not reimbursed to them for purchases over $500. (I've been caught with that one myself). Unless you return for store credit, then that is waived.
3) A restocking fee of 10% if the item is not in new/unused resealable condition.
If exchanging for a non-defective item, then 1 and 3 would apply.
For this to be considered a defective item, in my experience, you have to prove it. In their policy it says it has to be "definitively determined to be defective" and further down "Also, please note that the word "Defective" does not include optical aberrations or other performance shortcomings you may observe, especially in eyepieces." I had to put together a dossier of images and screen captures from ASTAP to prove an FRA400 was performing lousy.
So, after all that, my only question is if they are telling you something or treating you outside of their stated liberal (that just makes me chuckle) return/exchange policy?
Thanks