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Binotron 27-SW100ED focus issue

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#1 firefoe

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Posted 08 March 2024 - 08:48 PM

I just recently received the Binotron 27 that I purchased with the help and friendly advice of a few members. I only have 2 refractors and the plan is to use it mostly with the SW 100ED. When I went to focus, I could not get anything more than the low 1.3 magnification using the power switch with the 2 Denkmeier 32 mm eyepieces. Russ of Denkmeier assured me that it would focus. I called the number and he answered.

I think we talked for over an hour. He had me try this and try that and still the same. I told him that I did replace the original SW focuser with the GSO-96 which is an even swap. Russ would not let it rest until he figured that by using the new focuser I had shortened the focal point. At least that is what I think he meant. He had me pull out the diagonal and it was better but still not great. I still ran out of back focus.

He priority mailed a Denkmeier extension without hesitation and today I was able to focus all 3 settings of the power switch and I didn't even pull the tube out which Russ said I might have to do.

So if anyone is using this combination of refractor with that GSO focuser, be aware the fix is very easy.

Honestly I can't say enough about Russ. He truly wanted to fix the issue and he did.


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#2 Nerd1

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Posted 08 March 2024 - 09:35 PM

When it comes to customer service, I don't think I've run across a better small business, than Denkmeier. I'm glad he got you sorted out.

Clear Skies
Chris

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#3 cahanc

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Posted 10 March 2024 - 10:11 PM

+1 for Russ and Denkmeier products.  I have the Super 27 system and love it with my SVX102D.  I bought a pair of his 14mm eyepieces as well and they are fantastic.




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