I had an unfortunate experience with my Starlock. I had moved it to the side saddle and didn't inspect cable reach (I guess) because as it was slewing to M51 -- the cable must have hung up because it got sucked out of the connector on the Starlock side.
It was on High Precision and locking in on a star when this happened. Then the Handbox display blinked and the LX850 rebooted. The mount itself was fine after I did a quick Align again, reset my PARK position etc. It works fine each night since but I have to turn on HIGH PRECISION every time I start up, center the star by hand etc.
I repinned a connector, easy enough, but no power to Starlock.
I received a fresh cable from Nelson, plugged it in, powered up the LX850, Starlock--- nothing. No Starlock in the MENUs, like it is not there.
Mount works. Handbox works. But no Starlock. What to do?