First, what type of attachment to the scope do you use, an OAG or a separate guide scope? Second, are you sure that what you are using is in focus and if needed the lens cap is off? If it is wildly out of focus it will look like that. What i would do is point the scope to a bright star then adjust what you are using for the SSAG to point also at the star. Then try to focus the guider until it is correctly in focus. Then adjust it to point at the section of the sky you plan to use for guiding. Note: If you are using an OAG, just because the main scope is in focus doesn't mean the OAG will be too, you have to separately focus the OAG camera as well. If it cant achieve focus as is you might need to add a extension tube to the OAG or slide the camera in/out of the eyepiece tube to get it to focus.