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No satellites in Skysafari Pro

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7 replies to this topic

#1 Darren Drake

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Posted 06 May 2025 - 10:27 AM

I can't get any satellites to appear in either 6 or 7.  Any ideas what's happening?



#2 ngc7319_20

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Posted 06 May 2025 - 11:19 AM

Mine doesn't work either.  Weird.  I get planets, moons, asteroids, comets, but no satellites.  7 Pro.  Guess someone needs to write a support ticket / complaint.

 

Couple more hints.  So I've got no satellites on the iPhone.  Satellites were working on my iPad just now... then I told it to update the minor body data... and then the satellites were gone from the iPad, too.  So my guess is the satellite database they are serving out has gotten corrupted somehow.


Edited by ngc7319_20, 06 May 2025 - 12:21 PM.

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#3 btschumy

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Posted 06 May 2025 - 06:19 PM

I sent Dave at SimCur an email about the problem.  They are working on it.


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#4 btschumy

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Posted 06 May 2025 - 07:17 PM

It is fixed now.  Update your solar system data to get the new satellites.  Apparently celestrak.org had moved some files around and SkySafari was trying to grab a non-existant file.


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#5 Darren Drake

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Posted 06 May 2025 - 08:15 PM

How to update the data??  I tried and it didn't work..



#6 Michael Tomich

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Posted 06 May 2025 - 08:26 PM

How to update the data??  I tried and it didn't work..

Android phone

 

Search > Current Sattelites (nothing there)

 

Menu > Settings > Solar System (Scrolled to Bottom) > Update Minor Body Orbit Data

 

Updating Data... for a few seconds then 1,476,778 objects updated

 

Search > Current Sattelites (now they are there)


Edited by Michael Tomich, 06 May 2025 - 08:28 PM.


#7 ngc7319_20

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Posted 06 May 2025 - 08:41 PM

Mine is working again also.  Thanks!



#8 Michael Tomich

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Posted 06 May 2025 - 08:47 PM

How to update the data??  I tried and it didn't work..

I just opened my iPad and satellites were there. I updated anywayway but it already said it uplast time just seconds earlier when I opened the app so it's there in Apple and Android for me.


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