CGEM: Hypertune or Repair?
#1
Posted 27 February 2011 - 07:49 PM
So my question is, should I have it repaired at Celestron or get it Hypertuned? I know hypertuning in itself is not a repair, but I had always planned to get it HT'd eventually. I read on their website that repairs may cost extra so does this mean they will do repairs as well as the HT service? My other option is send it to the Big C for repairs, wait 3 months, get it back, then send it off to get hypertuned. This seems like a lot of downtime to me. Any thoughts on which option I should go with?
#2
Posted 27 February 2011 - 07:53 PM
Michael
#3
Posted 27 February 2011 - 08:00 PM
Also, this is not a warranty situation so either way I go, everything will be out of pocket...if that changes anyone's point of view.
#4
Posted 27 February 2011 - 08:23 PM
The connector on the cord that runs from the hand controller to the mount can be accessed by removing the six screws from the back of the hand controller and removing the back cover. I recently took mine off because the cord had pulled significantly through the backplate to the point that I saw colored wires vise the outer shroud of the coiled cable on the back of my HC. IMO, the design is poor becasue, over time, the coiled cord will probably pull through the back cover just like mine did. That directly pulls on the connector that connects the cord to the HC itself.
You didn't mention if you had tried updating (or re-uploading) the hand controller and motor controller firmware for the mount. In addition to taking a peek inside the back of the hand controller, I would try updating / re-uploading your firmware. Maybe something is corrupted.
I think I would hold sending the mount off to the Big C repair department (I think some around these parts call that place limbo) as a last resort.
#5
Posted 27 February 2011 - 08:29 PM
Getting the mount HyperTuned won't necessarily improve your alignment / goto accuracy but if you have severe binding or stiction prroblems, then that could be the probelm. If the mount moves freely through both axis, it does sound like a HC / electrical problem. Good luck.
#6
Posted 27 February 2011 - 08:29 PM
The other alternative would be to buy a second hand controller. It's 150 Bucks, but that's probably cheaper than Celestron repair and a whole lot faster.
#7
Posted 27 February 2011 - 08:39 PM
#8
Posted 27 February 2011 - 09:14 PM
One quick question: If I update the firmware and then do a factory reset, will I lose my updates?
#9
Posted 27 February 2011 - 09:20 PM
If you upload new firmware for the HC and MC, you basically are performing a factory reset by default. All of your user-entered data will be lost such as location, time, any custom entered parameters or settings, etc...
#10
Posted 27 February 2011 - 09:24 PM
#11
Posted 27 February 2011 - 09:24 PM
#12
Posted 27 February 2011 - 09:26 PM
#13
Posted 27 February 2011 - 09:28 PM
Have you seen this little blurb from Celestron: 'Calibrate Mount' Utility
I, personally, have never seen it before reading it a few minutes ago. Sounds like it may be worth a go, though.
Actually, now that I'm reading it over for the first time in a while, Celestron has added a ton of stuff to their FAQ / Support List